VIP Client Support & Data Analyst

The MSC Mediterranean Shipping Company in Houston seeks a Client Support Analyst to collect, process, and compile data for reporting while closely coordinating with the VIP Client Support Specialist. You will monitor VIP client communications and route complex cases appropriately.

Ideal candidates possess strong organization, attention to detail, and a client-focused mindset, enabling you to identify trends, improve processes, and deliver actionable insights that enhance service quality for IMP