Refund Policy

1. Subscription Payments

Except where required by applicable law or expressly agreed to by Opplaus in writing, subscription fees are non-refundable.

This includes situations where you purchase a subscription but do not use, or only partially use, the features or services available during your subscription period.

We generally do not provide prorated refunds or credits for unused portions of a billing period.

2. Subscription Cancellations

You may cancel your subscription at any time through your Opplaus account settings.

Unless otherwise required by applicable law, cancellation becomes effective at the end of your then-current billing period.

After cancelling, you may continue using the features included with your subscription until the end of that billing period. Your subscription will not renew for another billing cycle after the cancellation becomes effective.

Cancellation of a subscription does not automatically result in a refund for amounts already paid.

3. Automatic Renewals

Unless otherwise expressly stated when you purchase a subscription, Opplaus subscriptions automatically renew at the end of each applicable billing cycle.

To avoid being charged for the next billing cycle, you must cancel your subscription before the applicable renewal date.

4. AI Credits and Other Credits

Purchases of AI credits are non-refundable except where required by applicable law or expressly approved by Opplaus in writing.

AI credits, promotional credits, referral credits, and similar account balances:

• have no cash value unless expressly stated otherwise;
• are non-transferable;
• cannot be redeemed for cash;
• cannot be used outside the Opplaus Platform; and
• may expire when specified by the applicable promotional or credit terms.

Unused credits do not automatically qualify for a refund.

5. Account Cancellation or Deletion

Cancelling or deleting your Opplaus account does not automatically entitle you to a refund of subscription fees, AI credit purchases, or other amounts previously paid.

Account deletion may also result in the permanent removal of account information and Platform content in accordance with our Privacy Policy.

6. Billing Issues

If you believe that you were incorrectly charged, charged more than once for the same transaction, or otherwise experienced a billing error, please contact Opplaus as soon as reasonably possible so that we can review the transaction.

Submitting a billing inquiry does not guarantee that a refund will be issued.

7. Refunds Required by Law

Nothing in this Refund Policy is intended to limit any refund, cancellation, withdrawal, or other consumer rights that cannot legally be waived under the laws applicable to you.

Where applicable law requires Opplaus to provide a refund or other remedy, we will comply with those requirements.

8. Payment Processing

Payments made through Opplaus may be processed by third-party payment processors, including Stripe.

Certain payment-related matters may therefore also be subject to the applicable payment provider's terms, policies, procedures, or legal requirements.

9. Changes to This Refund Policy

Opplaus may update this Refund Policy from time to time to reflect changes to our services, billing practices, legal requirements, or Platform functionality.

When material changes are made, we may update the Effective Date above and provide additional notice where required by applicable law.

10. Contact Us

If you have questions about a payment, cancellation, or refund request, please contact: