U.S. External Communications Lead - Kyndryl

Overview

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

As External Relations Specialist, you shape and manage how Kyndryl is seen by analysts, media, partners, and industry stakeholders. You blend planning with hands-on execution, coordinating messaging and outreach with cross-functional teams to ensure accurate, timely external communications. You’ll monitor coverage, surface insights and risks, and ensure brand governance across materials. This role offers the chance to influence external narrative at a global technology services company and support strategic events and announcements.

Compensation / Benefits
• comprehensive benefits package including medical and dental
• retirement benefits
• paid leave and time off
• discretionary annual bonus program
• sales commission option in applicable roles
• well-being and learning opportunities

Responsibilities
• Develop external communications materials aligned to approved messaging (briefings, talking points, background documents)
• Coordinate engagement with external stakeholders (analysts, partners, media) based on outreach plans
• Support analyst briefings, industry events, and external announcements
• Track engagement activity, maintain documentation, and report outcomes using defined metrics
• Collaborate with internal teams to gather inputs, validate facts, and ensure content consistency
• Monitor external coverage to surface insights and potential risks
• Ensure all external communications comply with brand, governance, and compliance requirements

Key requirements
• Experience supporting external relations, communications, analyst relations, PR, or marketing functions
• Ability to translate complex business/tech topics into clear external messages
• Experience coordinating deliverables xklufbp across multiple stakeholders with timelines
• Strong written editing skills for external content
• Experience tracking activities, documenting outcomes, and reporting against measures
• Familiarity with brand governance, approvals, or compliance processes
• Strong written communication
• Cross-functional collaboration
• Attention to detail
• Experience with analyst relations, media, or external partners
• Background in technology, IT services, or B2B environments
• Experience supporting events, briefings, or thought leadership programs