Telephone Customer Service Representative (CSR)

Customer Service Representative (Telephone)

Location: Hunt Valley, MD (On-Site)
Pay: $16 per hour plus 300 monthly bonus potential
Schedule: No nights or weekends

Access Receivables Management is hiring multiple people to support a large project for one of our national clients. The position is based at our Hunt Valley headquarters. This is a high-impact, fast-paced role focused on making outbound calls and handling inbound calls from customers with outstanding invoices to facilitate payment. It may require explaining invoices to customers and handling objections.
• Experience is not necessary. We have excellent training.
• This role provides experience in a modern office environment for customer service-type applications.

Key Responsibilities
• Make outbound calls to engage customers who have a delinquent invoice and provide a friendly reminder for payment
• Handle inbound calls from customers to handle disputes and take online payments.
• Email invoices to customers where required.
• Properly document each account in our CSR system.

What We’re Looking For
• Outgoing, friendly personality.
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional communication skills (written and verbal)
• Self-starter mindset with strong follow-through

Benefits
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off

Why This Role Matters

This position plays a critical role in supporting one of our significant clients.

Apply

FOR THIS PARTICULAR ROLE, YOU DO NOT NEED PRIOR CSR OR COLLECTION EXPERIENCE.

Apply today if you’re looking for a stable, team-oriented role where you can stay busy and make an impact.

👉

Required qualifications:
• Legally authorized to work in the United States
• 21+ years or older

Preferred qualifications:
• Reliable transportation to and from work

Customer Service Representative (Telephone)

Location: Hunt Valley, MD (On-Site)
Pay: $16 per hour plus 300 monthly bonus potential
Schedule: No nights or weekends

Access Receivables Management is hiring multiple people to support a large project for one of our national clients. The position is based at our Hunt Valley headquarters. This is a high-impact, fast-paced role focused on making outbound calls and handling inbound calls from customers with outstanding invoices to facilitate payment. It may require explaining invoices to customers and handling objections.
• Experience is not necessary. We have excellent training.
• This role provides experience in a modern office environment for customer service-type applications.

Key Responsibilities
• Make outbound calls to engage customers who have a delinquent invoice and provide a friendly reminder for payment
• Handle inbound calls from customers to handle disputes and take online payments.
• Email invoices to customers where required.
• Properly document each account in our CSR system.

What We’re Looking For
• Outgoing, friendly personality.
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional communication skills (written and verbal)
• Self-starter mindset with strong follow-through

Benefits
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off

Why This Role Matters

This position plays a critical role in supporting one of our significant clients.

Apply

FOR THIS PARTICULAR ROLE, YOU DO NOT NEED PRIOR CSR OR COLLECTION EXPERIENCE.

Apply today if you’re looking for a stable, team-oriented role where you can stay busy and make an impact.

👉

Required qualifications:
• Legally authorized to work in the United States
• 21+ years or older

Preferred qualifications:
• Reliable transportation to and from work