Technical Call Center Specialist - Lottery Support

Intralot, Inc. in Boise, Idaho, is seeking a Call Center Operator to support Lottery retailers by handling inbound and outbound calls and resolving product and service inquiries.

The role requires basic technical knowledge, strong verbal and written communication, and the ability to troubleshoot equipment. Dispatch of technicians for on-site repairs is also part of the duties.

The position emphasizes teamwork, data accuracy, and adherence to pre-employment verification and security requirements.