Team Lead/Supervisor

MAUI SECURITY TEAM LEAD / SUPERVISOR

Signal Security of Hawaii

Position Type: Full-Time / Leadership
Department: Operations
Location: Maui, Hawaii
Reports To: Operations Leadership/ Owner & CEO
Lead With Accountability. Serve With Aloha.

Signal Security of Hawaii is seeking an experienced and dependable Maui Security Team Lead / Supervisor to help lead, support, and elevate our growing Maui security team.

This is a hands-on leadership position for someone who understands that great supervision means more than holding a title.

We are looking for a leader who is visible, responsive, organized, dependable, and willing to work alongside the team when needed. This individual will help ensure our officers consistently meet company expectations, client standards, post orders, reporting requirements, uniform standards, and our commitment to professional service.

The right candidate must be able to lead with confidence while treating employees, clients, residents, guests, and community members with respect and Aloha.

At Signal Security of Hawaii, we believe in:

Aloha in Service. Excellence in Security.
WHY JOIN SIGNAL SECURITY OF HAWAII?

Signal Security of Hawaii is a locally operated security company providing professional security services throughout Hawaii.

As our Maui operations continue to grow, we are looking for leaders who want to help build strong teams, create consistency, support our clients, and contribute to the continued development of our company.

Depending upon eligibility and position requirements, benefits and opportunities may include:
• Medical Insurance: PPO coverage provided for all benefit eligible employees, with $100 annual deductible, $15 office visit copays & $25 urgent care visit copays. Optional coverage extended to spouses & eligible dependents through payroll deduction.
• Employer-paid Life Insurance & AD&D: $20,000 benefit included in employee benefit package.
• Vision Coverage: Included in employee benefit package. Optional coverage extended to spouses & eligible dependents through payroll deduction.
• Dental Coverage: PPO dental plan option available through Humana for employee, spouse & eligible dependents through ACH payment.
• Chiropractic, Naturopathic, Acupuncture and Massage Coverage: Included in employee benefit package. Optional coverage extended to spouses & eligible dependents through payroll deduction.
• EAP/Employee-Assistance Program: Included in employee benefit package.
• Disability/Income Protection Coverage (guaranteed-issue = everyone qualifies): Optional coverage available through payroll deduction (employee-only).
• Voluntary Life Insurance (guaranteed-issue = everyone qualifies): Optional coverage available for employee, spouse & eligible dependents through payroll deduction.
• Cash-Benefit Programs (to help pay everyday bills - guaranteed-issue = everyone qualifies): Optional coverages for injuries & illnesses available for employee, spouse & eligible dependents through payroll deduction.
• Active&Fit Program: Included in employee benefit package.
• Virtual Health Memberships (for humans and pets, with Rx benefits): Optional coverage available for employee, spouse & eligible dependents through payroll deduction.
• Holiday pay for qualifying state and federal holidays based on eligibility
• Tuition reimbursement and continuing-education opportunities
• Expert-led Training & Career Development
• Career Advancement Opportunities
• Professional Development Assistance
• Additional Benefit Contributions for Leadership Positions
• Employee recognition programs
• Employee referral program
• Exclusive benefits for long-term employees
• Opportunity to work directly with executive leadership
• Opportunity to help shape the employee experience and culture of a growing Hawaii company
POSITION SUMMARY

The Maui Security Team Lead / Supervisor will provide day-to-day operational leadership and support for Signal Security of Hawaii personnel assigned throughout Maui.

This position serves as an important connection between frontline officers, company leadership, and our clients.

The Team Lead / Supervisor will assist with employee oversight, site inspections, coaching, training, scheduling support, incident response, report review, client communication, equipment accountability, and overall quality assurance.

This leader must be prepared to respond when problems occur and should not rely solely on phone calls or messages to manage the team.

The successful candidate will be expected to maintain a strong presence in the field and help ensure our employees have the direction, tools, information, and accountability necessary to perform successfully.
KEY RESPONSIBILITIES
Team Leadership & Employee Oversight

The Team Lead / Supervisor will help provide consistent leadership to Maui security personnel.

Responsibilities include:
• Lead by example in professionalism, appearance, communication, attendance, and performance.
• Provide daily support and direction to Security Officers and Patrol Officers.
• Help employees understand site expectations, post orders, policies, and procedures.
• Conduct employee check-ins and site visits.
• Coach employees when performance improvements are needed.
• Recognize employees who demonstrate .