Supply Chain Analyst II - Bayer

Overview

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In this role you support industrial sales by managing order-to-cash and customer service activities, ensuring product availability and accurate invoicing. You will collaborate across supply, warehouses, and internal teams to sustain service quality and drive improvements. The position offers exposure to tolling operations and SAP-driven processes that shape customer experience and operational efficiency. You will work with cross-functional partners to grow opportunities and resolve discrepancies impacting cash flow. This is a hands-on role with a meaningful impact on customer satisfaction and revenue realization.

Compensation / Benefits
• health care
• vision
• dental
• retirement
• PTO
• sick leave

Responsibilities
• Lead and execute high-standard customer service for 20+ industrial sales customers ($400M revenue).
• Manage day-to-day customer service and order-to-cash activities.
• Coordinate product availability to meet customer timing; oversee order processing, shipping requests, and invoicing accuracy.
• Collaborate with product supply, external warehouses, and internal stakeholders to ensure accurate product availability communicated to customers.
• Develop daily shipping schedules for glyphosate technical sales to meet commitments.
• Engage with customers on orders, invoicing, and collections.
• Create and manage new customer records in SAP, including account setup, shipping and payment terms, invoicing, and ship-tos.
• Track and reconcile Accounts Receivable, resolving discrepancies with customers to prevent past-due invoices.
• Work with customers to improve overall experience and communication.
• Identify and implement continuous improvements to Industrial Sales processes for efficiency and performance. xklufbp
• Support US tolling operations for Roundup QuikPro and dicamba salt by coordinating with suppliers and reviewing tolling invoices for accuracy.

Key requirements
• BS/BA degree in Supply Chain or related field
• Strong Microsoft Excel skills
• SAP experience
• Analytical capability
• Agility
• Collaboration
• Communication
• SAP
• Microsoft Excel