Senior Vice President, Client Operations Manager → Senior Client Operations Manager

Role Overview: Lead client operations for complex CLO and structured debt accounts, ensuring seamless management and delivery of services.

Key Responsibilities:

• Resolve intricate operational and technical issues related to client accounts.
• Guide clients to appropriate resources and support their needs effectively.
• Identify opportunities for business development and contribute to growth initiatives.
• Lead initiatives aimed at enhancing client experience and optimizing processes.
• Support multiple complex accounts while providing mentorship and guidance to team members.

Qualifications & Skills: Strong leadership and problem-solving skills, deep understanding of CLO and structured debt operations, excellent communication abilities, and a proactive approach to process improvement and client service.