Sales Manager, Inside

Overview

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As Inside Sales Manager, you will lead a US West-based Inside Sales team, shaping growth across instruments, consumables and solutions. You’ll set performance plans, coach reps, and collaborate with cross-functional partners to drive revenue, retention and market penetration. You’ll implement sales strategies, manage the pipeline, and champion a customer-centric, consultative selling approach. This role offers impact through building a high-performing team focused on continuous improvement and exceptional customer experience.

Compensation / Benefits
• remote work option
• bonus eligibility
• stock options
• comprehensive benefits
• competitive pay range
• career growth opportunities

Responsibilities
• Lead a team of Inside Sales Representatives across POIS and CSD Aftermarket to drive profitable growth
• Set clear performance expectations, goals, and development plans; monitor metrics and address gaps
• Coach and develop sales professionals; conduct regular one-on-ones and performance reviews
• Develop and execute regional sales strategies; identify market opportunities and drive expansion across instruments, consumables, services, and digital solutions
• Ensure robust pipeline management, forecasting accuracy, and CRM adherence
• Promote cross-selling and upselling across the customer lifecycle
• Support complex opportunities, negotiations, and escalations; drive consultative selling adoption
• Recruit, onboard and retain top sales talent; support succession planning and career progression
• Collaborate with field sales, marketing, product, service, and operations to align resources and maximize customer value
• Maintain world-class customer experience across channels; drive process improvements and technology adoption
• Maintain accurate forecasting and leverage analytics to identify trends and opportunities
• Ensure compliance with policies and regulatory requirements
• Engage with senior leaders and external partners as needed
• Travel ~10% as part of role
• Ensure consistent execution of sales processes and CRM xklufbp utilization

Key requirements
• Bachelor’s degree in Business, Life Sciences, Marketing, or related field; equivalent experience may be considered
• 5+ years of sales experience in scientific instrumentation, consumables, laboratory solutions, healthcare, or related industries
• Proven track record of achieving sales growth and business objectives
• Experience coaching and developing sales professionals
• Strong analytical, communication, and decision-making skills
• Experience with CRM systems and sales performance management
• collaboration
• customer focus
• continuous improvement
• CRM systems
• sales forecasting
• analytics