Product Adoption & Customer Success Lead

Cencora is seeking a Customer Success & Product Adoption Manager in Sacramento to lead onboarding and product implementation efforts that drive customer value and long-term retention. The role bridges customers with Product, Sales, Operations and Support to ensure a seamless adoption journey.

The ideal candidate will manage onboarding programs, define success metrics, and monitor adoption trends to preempt risks while promoting a customer-centric culture across teams.

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