TalentCraft
Burlington, MassachusettsPayroll Benefits Administrator
About the role
Key Responsibilities
• Payroll Administration: Administer US and UK payroll, partnering with external payroll providers and Finance to ensure accurate, timely, and compliant payroll processing.
• Employee Data and Lifecycle Administration: Maintain accurate payroll and employee records, processing new hires, terminations, compensation changes, bonuses, deductions, and other employee-related updates.
• Benefits Administration: Administer US and UK employee benefit programs, including enrolments, qualifying life events, employee status changes, and annual open enrolment.
• Leave of Absence Management: Coordinate and administer employee leaves of absence, including FMLA, state-specific leave programs, parental leave, disability, and other applicable statutory and company-sponsored leave.
• Employee Support: Serve as a primary point of contact for employee questions relating to payroll, benefits, and leave, providing responsive, accurate, and professional support.
• HR Systems and Technology: Support the implementation, configuration, testing, and ongoing administration of HRIS, payroll, benefits, and other People systems.
• Data Integrity and Reporting: Maintain accurate employee data across HR and payroll systems and conduct regular audits to ensure data integrity and consistency.
• Compliance and Audit Support: Support payroll and benefits compliance, reconciliations, reporting, audits, and year-end processes, ensuring adherence to applicable requirements.
• Process Improvement and Collaboration: Partner with HR, Finance, benefits brokers, payroll providers, and other external vendors to streamline processes, strengthen operational efficiency, and support the company's growth.
Skills and Qualifications
• 3+ years of experience in payroll, benefits administration, HR operations, or a related field, preferably within a growing organization.
• Hands-on experience administering US payroll and employee benefits.
• Working knowledge of applicable US federal and state payroll, benefits, and leave requirements.
• Experience managing employee leaves of absence, including FMLA and state-specific leave programs.
• Experience working with HRIS and payroll systems; experience supporting an HRIS implementation is strongly preferred.
• Experience supporting employee lifecycle processes, including onboarding, offboarding, employee data changes, and general HR administration.
• Experience in the biotechnology, pharmaceutical, or life sciences industry is preferred.
• Strong attention to detail, sound judgement, and the ability to handle confidential employee information with discretion.
• Excellent organizational and communication skills, with the ability to manage competing priorities and work effectively with employees, HR, Finance, and external partners.
• A proactive, solutions-oriented approach, with an interest in improving processes and building scalable HR operations.
Working Behaviors and Core Expectations
• Trust and Respect: Act with integrity, honesty, and transparency, building trusted relationships through respectful and professional interactions.
• Communication and Feedback: Communicate clearly, listen actively, and contribute to a culture of open, constructive feedback and continuous improvement.
• Accountability and Reliability: Take ownership of responsibilities and outcomes, follow through on commitments, and support the team in achieving shared goals.
• Objectivity: Align decisions with shared objectives, using facts, data, and sound judgement to reach fair and effective outcomes.
• Teamwork and Enablement: Foster effective collaboration, support clear roles and responsibilities, enable appropriate delegation, and help colleagues develop and succeed.