Overnight Front Office Manager

Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.

You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.

Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.

You will report to the Director of Rooms or General Manager.

A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Hotel experience is always a plus! A high school diploma, a GED, or one year of hotel experience Ability to read, write, and communicate effectively in English Availability to work a flexible schedule, including evenings, weekends, and holidays if needed Career growth opportunities across our nationwide portfolio Flexible scheduling Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision Exclusive hotel and food & beverage discounts Our Be Excellent culture is more than just words on a website -- we live and breathe it.

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.