Mortgage Loan Originator; HELOC and Refi Sage Loans

Mortgage Loan Originator (HELOC and Refi) | Sage Home Loans

Charlotte, NC

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

For the Sage Home Loans website . Curious how Sage Home Loans fits into Red Ventures? .

At Sage Home Loans, we're revolutionizing the industry by making mortgage simple, and as a Mortgage Loan Officer on our Sales team, you'll be the first voice homeowners hear and the trusted guide they rely on as they refinance or tap into their home equity with a HELOC. You'll partner with our Operations and Processing teams (internal and partner) to guide prospective and existing clients by phone and email through loan products, prequalification, and next steps, manage a robust pipeline, make outbound calls to generate new business, and own the client experience from first conversation through closing.

You'll join a team that thrives on coachability and collaboration, where we put clients first because we know that winning the right way is the only way. If you're energized by meaningful conversations, motivated by impact, and ready to leave the woodpile higher every day, we'd love for you to be part of the journey.

What You’ll Do:
• Answer inbound calls from homeowners to discuss refinance and HELOC products, prequalification criteria, and next steps.
• Educate clients on how rate-and-term refinances, cash-out refinances, and HELOCs can help them reach their goals, such as lowering their payment, consolidating debt, funding home improvements, or accessing home equity.
• Communicate loan progress clearly to consumers and collect any required documentation.
• Make outbound sales calls to prospective and existing customers, including past clients with refinance or equity opportunities, to generate new business and strengthen retention.
• Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets.
• Partner with our Operations and Processing teams (internal and partner) to move refinance and HELOC loans smoothly from application through closing.

What We’re Looking For:
• At least 1 year of mortgage sales experience with a proven track record of performance and client trust.
• NMLS-licensed mortgage loan originator with hands-on experience originating refinance loans; HELOC origination experience preferred.
• Working knowledge of FHA, VA, and Conventional refinance products and HELOC products, and how their unique benefits serve clients.
• Familiarity with home equity concepts such as LTV and CLTV, and the ability to explain the tradeoffs between refinance and HELOC options in plain language.
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA, and a commitment to always doing the right thing.
• Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process.
• Ability to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations.
• A natural relationship-builder who can collaborate across teams and foster trust with both internal partners and external clients.
• Demonstrated coachability, adaptability, and a growth mindset, always striving to leave the woodpile higher.
• Takes ownership of the client experience and communicates proactively to exceed expectations and uphold our service-level commitments.
• Energized by a culture that values speed, ethics, impact, and accountability, and driven by a desire to win the right way

Compensation:…