IT Support Specialist I — Frontline Tech Troubleshooter

NDM Hospitality is seeking an IT Support Specialist I to provide frontline technical support across the organization, focusing on hardware troubleshooting, basic software support, and network assistance. The ideal candidate is dependable, customer-service oriented, and eager to grow hands-on IT skills.

Responsibilities include handling end-user requests via phone, email, or in person, diagnosing issues, performing hardware setups, and documenting steps in the ticketing system.