General Manager - Restaurant

About Us

Eastcut brings together the best of East Coast sandwich culture, serving fresh,

high-quality food with Smiling Hospitality in a comfortable, welcoming space. We’re

passionate about great sandwiches, great value, and great people — and we’re looking for

leaders who share that passion.

The Role

As the General Manager, you will drive the daily operations of your store. You will ensure

the operation is meeting its goals in food preparation and service experience. You will

directly lead the in-store managers and set them up for success in their individual roles.

Culinary experience is required, as you will sometimes take a hands-on approach with the

kitchen operations. You will promote menu innovation, drive excellence at your store, and

meet other high-level management goals in revenue, cost-management, and team culture.

Below are some of the things that we will expect of you:

What You’ll Do

● Lead by example and uphold the Eastcut Way

● Ensure exceptional food quality, safety, and cleanliness

● Practice Smiling Hospitality and ensure team members do the same – provide all

guests with a five-star experience

● Foster team morale through positivity, fairness, and coaching

● Recruit, train, and manage a cross-functional team of 25–40 team members/managers,

fostering a culture of cross-training to ensure agility during sudden volume spikes

● Meet revenue, cost-management, and other operational goals

What We’re Looking For

● Proven track record as a General Manager or Assistant General Manager running a

fast-casual or quick-service restaurant with an annual volume of $2M or more

● Previous Hospitality or Culinary education is a plus

● Strong organizational and communication skills

● Comfort with basic business software (Excel, Google Suite, email, mobile

applications) and ordering systems

● ServSafe Manager certification (or willingness and ability to obtain)

● Ability to lift 50 lbs, work on your feet, and handle hot/cold environments

● Ability to work with a variety of ingredients not limited to meat, poultry, produce,

and items containing major allergen groups with or without accommodation

● Ability to be regularly present for scheduled shifts

● 18+ years old (required for serving beer/wine in NC)

● Bi-lingual English/Spanish skills is a plus; comfort with communicating in a

bilingual environment is required

Perks & Benefits

● Competitive salary; $75,000-90,000 depending on experience

● Monthly healthcare reimbursement

● Paid time off (14–21 days) + 6 weeks paid parental leave

● Sustainable work weeks & most major holidays off

● Semi-annual raises & opportunity for weekly revenue share bonus

● $15 daily dining credit (whether working or not)

● Career development & education support

● Weekly direct deposit

If you’re a hands-on leader who loves great food and great people, we’d love to meet you.

Apply today and join a team that’s serious about sandwiches, hospitality, innovating, and

creating a lasting impact in our community.

Pay: $75,000.00 - $90,000.00 per year

Benefits:
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

People with a criminal record are encouraged to apply

Application Question(s):
• Available Saturday and Sunday?

Education:
• Associate (Preferred)

Experience:
• Hospitality: 4 years (Required)

License/Certification:
• ServSafe Mgr Certificate (Preferred)

Shift availability:
• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:
• Cary, NC 27518 (Required)

Work Location: In person