Front Office Leader: Guest Experience & Hotel Ops

HEI Hotels and Resorts is seeking a Front Desk leader to ensure guest registration, check-out and service excellence across the guest experience. You will enforce brand standards, manage front office operations, and monitor guest satisfaction while coordinating with other departments to maximize occupancy and revenue.

The role requires at least 2 years of Front Desk experience, proficiency with the PMS system, and strong cash handling and communication skills.