Executive IT Desktop Support Technician

IT Desktop Support Technician in Charlotte, NC supports end-users in a high-touch, executive-level setting within a professional banking environment. You will manage hardware/software issues, reimage PCs, and document events using ServiceNow, ensuring quick restoration of work flows.

The role requires 3-5 years of relevant experience with MS Office, Windows OS, VDI, patching, encryption, and antivirus, plus strong customer service and independent work habits in a fast-paced environment.