Customer Success Lead — Build & Scale 100+ Partnerships

Bundoran Group in New York City is seeking a Customer Success Lead to own and scale a portfolio of 100+ school and district partnerships. You will drive referrals, expansion, and customer engagement while building CS playbooks, dashboards, and KPIs from the ground up.

This is a rare opportunity to shape a CS function at an early-stage, VC-backed healthcare startup. 3 days per week in SoHo with hybrid flexibility and equity participation offered as part of a competitive package.