Sr. Human Resources Business Partner

At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:
• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.
Position Overview

This is not a traditional transactional HR role.

We are seeking an experienced Human Resources professional who thrives in complex, fast-paced environments and can assess organizational challenges, identify opportunities, and help implement practical solutions. The ideal candidate is a trusted advisor and hands-on partner who combines business acumen, operational execution, and strong relationship-building skills to support how organizations attract, engage, develop, and retain their teams.

As an HR Business Partner, you will partner with business leaders to support organizational effectiveness, operational excellence, leadership capability, and employee engagement.

This is a remote position, but travel will be required to visit centers within the Southeast region. Candidates must be located on the Eastern Seaboard and within the Eastern time zone.

At PetVet Care Centers, our mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage, for all the moments that matter. This role helps create the conditions for care teams to thrive and deliver the Ultimate Care Experience: Every Pet. Every Client. Every Time.
Key Responsibilities
• Partner with operational leaders to align HR plans and priorities with business objectives
• Supports multi-site and multi-state hospitals
• Serve as a trusted advisor to regional and executive leaders, translating business priorities into people strategies.
• Use workforce analytics to improve retention, leader effectiveness, engagement, labor productivity, and compliance outcomes.
• Assess organizational needs and identify gaps related to compliance, structure, leadership effectiveness, and team engagement; recommend solutions in partnership with HR leadership
• Lead regional HR initiatives and cross-functional change efforts from design through adoption
• Provide practical HR guidance and hands-on support across a broad range of HR initiatives
• Develop and implement strategies to enhance the overall employee lifecycle, including recruitment, onboarding, development, engagement, retention, and offboarding.
• Support enterprise and regional initiatives that drive operational growth and organizational performance
• Navigate ambiguity with confidence and help support evolving environments
• Use workforce data, trends, and analytics to inform decision-making and business outcomes
• Manage complex employee relations matters with sound judgment and professionalism
• Support change management initiatives and help leaders communicate and implement organizational change
• Travel to PetVet Care Centers locations within designated regions as needed
• Maintain flexibility to support business and operational needs across multiple time zones and locations

Culture and Care Experience

Model and strengthen PetVet's Culture of CARE by embedding Compassion, Accountability, Relationships, and Excellence into leader practices, team-member programs, and people decisions.
• Partner with leaders to build inclusive, supportive teams where people feel valued, connected, and equipped to provide compassionate care to pets and the people who love them.
• Promote accountability through clear expectations, consistent follow-through, and principled decision-making that builds trust across care centers and support teams.
• Use employee feedback, workforce insights, and operational results to strengthen the team-member experience and enable reliable, high-quality client and patient care.
• Champion continuous improvement and leadership practices that raise the bar for operational excellence, team engagement, and the Ultimate Care Experience.

Qualifications
• Applicants must be 18 years of age or older to be considered for this position
• 6-8 years of progressive Human Resources experience with demonstrated business partnership capability
• Experience wi