HighLevel
Chicago, IllinoisHead of UX Research — AI-Driven, Global Impact
About the role
High Level, a remote-first AI-powered business operating system, seeks a Lead UX Researcher to guide a small senior team and set research direction for a global platform. You will remain hands-on on the company's highest-stakes studies, aligning leaders on a shared research agenda and building VOC programs with scale across teams.
The role requires 12+ years in UX research, 5+ years leading researchers, and a proven ability to influence product and business outcomes across a fast-growing SaaS
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