Assistant Store Manager

Assistant Store Manager

The Assistant Store Manager is responsible for supporting a clean and organized store environment with a focus on putting customers first.

Under the guidance and delegation of the Store Manager, this role helps oversee employee supervision, merchandise management and display, paperwork completion, and deposit preparation.

The Assistant Store Manager is also involved in stocking shelves, cashiering, and taking on other tasks as needed to help maximize profits, ensure customer satisfaction, protect company assets, and minimize losses.

Duties and Essential Job Functions

• Provide excellent customer service by greeting and assisting shoppers.
• Operate the cash register and scanner to process purchases.
• Open and close the store at least two days per week.
• Support the Store Manager with employee scheduling, training, leading safety meetings, and maintaining compliance with company policies.
• Follow company systems for managing merchandise, such as receiving, unpacking, stocking, and rotating products on shelves, as well as creating merchandise displays.
• Help maintain accurate inventory by managing damaged items, markdowns, scanning, paperwork, and facility controls.
• Assist with the implementation and upkeep of planograms, ensuring merchandise is displayed according to company guidelines and directions from the Store Manager.
• Support financial accuracy and security in the store by ensuring cashier accountability, key management, compliance with security policies, and following cash control procedures. This includes authorizing refunds and overrides, counting register tills, and preparing bank deposits.
• Take on management responsibilities in the absence of the Store Manager.